While information is the
cornerstone of our ability to provide superior service, our most
important asset is our customers' trust. Keeping customer information
secure, and using it only as our customers would want us to, is a top
priority for all of us at Dashen Bank. Here then, is our promise to our
We will safeguard, according to strict standards of security and confidentiality, any information our customers share with us.
will limit the collection and use of customer information to the
minimum we require to deliver superior service to our customers, which
includes advising our customers about our products, services and other
opportunities, and to administer our business.
permit only authorized employees, who are trained in the proper
handling of customer information, to have access to that information.
Employees who violate our Privacy Promise will be subject to our normal
We will not reveal customer
information to any external organization unless we have previously
informed the customer in disclosures or agreements, have been
authorized by the customer, or are required by law.
will always maintain control over the confidentiality of our customer
information. We may, however, facilitate relevant offers from reputable
companies. These companies are not permitted to retain any customer
information unless the customer has specifically expressed interest in
their products or services.
We will tell customers in
plain language initially, and at least once annually, how they may
remove their names from marketing lists. At any time, customers can
contact us to remove their names from such lists.
we hire other organizations to provide support services, we will
require them to conform to our privacy standards and to allow us to
audit them for compliance.
For purposes of credit
reporting, verification and risk management, we will exchange
information about our customers with reputable reference sources and
We will not use or share -
internally or externally - personally identifiable medical information
for any purpose other than the underwriting or administration of a
customer's policy, claim or account, or as disclosed to the customer
when the information is collected, or to which the customer consents.
will attempt to keep customer files complete, up-to-date, and accurate.
We will tell our customers how and where to conveniently access their
account information (except when we're prohibited by law) and how to
notify us about errors which we will promptly correct.
We will continuously assess ourselves to ensure that customer privacy
is respected. We will conduct our business in a manner that fulfills
our Promise in the many nations in which we do business.